The Power of Human-Centered Change (HCC) in Digital Transformations
Transformation only works when people are prepared to change.
This post explains how the Human-Centered Change approach ensures that technology, culture, and people evolve together — increasing adoption and reducing resistance.
Communication as the backbone of change
Prosci highlights that clear and consistent communication is one of the biggest success factors in organizational change.
Source: https://www.prosci.com/blog/why-change-management
Training that truly transforms
Well-trained teams adapt faster and make fewer mistakes. This boosts confidence and accelerates results.
Alignment between teams and leadership
When goals, risks, and benefits are shared, teams stop working in silos. Engagement increases and delivery workflows improve.
Adoption as the key metric of success
According to Salesforce, adoption is the number one driver of technology ROI.
Source: https://trailhead.salesforce.com/content/learn/modules/salesforce-adoption-strategies
